Five Ways To Become Passionately Curious and Overcome Obstacles
When someone said to Albert Einstein that he was a genius, he said “I have no special talent. I am passionately curious”. Too often we are turned off by the problems we face. Whether it is patient noncompliance or lack of staff attentiveness, we tend to view the situation as something to “deal with” rather than “a hypothesis to challenge”.
“The moment you want to retreat is the exact moment you have to reach in” says Jessica Cabeen. She used this mantra whenever she faced a challenge and it helped her to overcome the negative feelings associated with the challenge. These are some of the ways you and your team could reach in and overcome the obstacles:
- Spark curiosity from a challenge in front of you. This gives you an opportunity to have a different and less stressful perspective on an issue. A non-compliant patient or a staff member could be a challenge from your perspective, spark curiosity and ask the question “What is their story? What makes them behave in this way?” This questions will open doors to finding a positive outlook and resulting solution to the challenge.
- Next time you face a hurdle in your life or career, seek relevant advice or support around you. Reconnect with a fellow administrator you recently met or talk to your colleagues for possible solutions.
- Online professional discussion boards are a great resource. Whatever the challenge may be, there might be others facing the exact same thing and might have found solution. Tap into this resourceful means and find your way through the next challenge.
- Be mindful in every action. When encountering a challenge or crisis, unclench your teeth, breathe out, let your shoulders relax. Often we allow our physical responses to stress affect our emotional responses, so being mindful of our physical presence in these situations is a direct help. If your patients can see visible stress, their situations might be negatively affected as well.
- Reflect and reframe. When you encounter a challenge it is common to question everything that got you to that point but in order to do this successfully, you should step outside of your circumstance to see the bigger picture. For example, reframe “Dealing with another patient grievance” into “looking forward to building a stronger patient-provider connection through improvements”. This daily reflection takes one minute of conscious thought and can set the stage for a highly successful day.
The stresses of life often flow into the workplace and exacerbate issues that already exist in the office, in order to avoid this and make both your life and workspaces more positive, follow the above steps and build a routine out of it. Commit to challenging your challenges and positive results will arise! Subscribe to our weekly blog below for more quality management content!
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